Last Updated: September 16th 2024
Contact Information
If you have any questions about our privacy practices, this Privacy Policy, how to lodge a complaint with the appropriate authority, or should you wish to request the deletion of your account and/or information, please contact us by writing, emailing, or submitting a help ticket using the information below:
DJcity
1180 S. Beverly Dr. Suite 200
Los Angeles, CA 90035
United States
Email: support@djcity.com
Help Request: https://support.djcity.com/hc/en-us/requests/new
Application of This Privacy Policy
This privacy policy (“Privacy Policy”) describes how the DJcity (“DJcity” or “we” or “us”) website collects, uses and shares the information you provide to us when you purchase, download, install, register, access, or use the Platform (defined below). It also describes the choices available to you regarding our use of your personal information and how you can access, update, and delete this information.
We may modify this Privacy Policy at any time by posting the updated version here and changing the “Last Updated” date above. It is your responsibility to check this page for updates whenever you visit or use our Platform.
This Privacy Policy applies only to information we collect at and through the Platform. This includes our website on www.djcity.com, along with any forums, blogs, and other online or offline offerings operated by or on behalf of the DJcity products (collectively the “Platform”).
If you do not agree to these terms, please navigate away from the Platform and do not provide any personal information about yourself.
CONTENTS
- WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
- COOKIES AND WEB BEACONS
- KEEPING YOUR INFORMATION SECURE
- INFORMATION BELONGING TO CHILDREN
- WHERE DO WE STORE AND PROCESS YOUR INFORMATION?
- EMAIL ANTI-SPAM POLICY
1. WHAT INFORMATION DO WE COLLECT?
We may collect two kinds of information through the Platform: “personal information” about yourself, and “non-personal information”, which, alone, doesn’t identify you personally. These categories are explained below.
Personal Information
In order for you to become a registered user, make purchases from, or sell content through our Platform, you will need to provide us with certain “Personal Information”, such as your age, name, business name if applicable, email address, street address and telephone number during the registration process.
For online purchases or sales, we also require a credit or debit card number, expiration date, billing address and related details in order to process payments. We may ask for additional Personal Information from time to time such as gender and income level, in connection with online promotions, contests, giveaways, surveys and other programs, but it’s entirely up to you whether or not to provide such information to participate in those programs.
You may provide information to be published or displayed on public areas of the Platform. Remember that when you share information publicly, it may be read, collected, indexed, and accessed by the public who use the Platform.
Non-Personal Information
We may also collect non-personal information from visitors and registered users of the Platform. We may ask you to provide some of that information yourself on a voluntary basis, such as your musical preferences, your favorite artists, labels or genres, or your purchasing and listening habits.
Other technical, geographic and usage data and information we may collect directly includes: your browser type, ISP, operating system, log and Platform usage data, IP address, zip code or location, the pages you visit and music or other content that you listen to or access while on the Platform, websites you’ve visited upon entering or leaving the Platform, and, if you purchase or sell content through the Platform, we will keep track of those purchases and/or sales. Such information, if combined, may become personally identifiable, and it shall therefore be treated as Personal Information.
If you contact or communicate with us or our representatives by email or through the Platform, or if you post any information on any forums, chat rooms, profile pages, feedback, customer service or other portions of the Platform, we may collect, retain and use any information that you provide.
Information from Third Parties
As we continue to grow the Platform, we may integrate with other service providers, who may share your information with us in order to provide a better experience. We will only use information for the specific reason for which it was provided to us.
Third party sites have their own privacy and data protection policies and practices, and may place their own cookies or other files on your computer, and collect or solicit both personally identifiable and non-personally identifiable information from you under rules different from this Privacy Policy. We do not control other sites, companies or persons and can’t be responsible for your experience once you leave our Platform. Therefore, we strongly encourage you to carefully read the privacy policies, terms of use and other policies of other sites you visit.
We may also use information learned from cookies and web beacons as described in Section 3 of this Privacy Policy.
2. WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We collect and use this information so that we can:
Provide the best service and personalize your experience;
Research and improve the Platform;
Communicate with you;
Respond to customer service requests and address any questions or concerns;
Securely manage your account;
Administer contests and sweepstakes you entered, and notify you if you won;
Carry out our obligations to you;
Prevent prohibited and illegal activities; and
Utilize a third party to process payments.
Information Sharing
We may disclose aggregated, anonymous information about our users, which does not identify any individual or device. We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell your Personal Information to third parties.
We may disclose Personal Information that we collect or you provide:
To our partners, subsidiaries and affiliates;
To third parties that provide services to help us with our business activities;
As required by law such as to comply with a subpoena, or similar legal process;
To disclose to another business in the course of an acquisition, merger, or sale of assets (as explained below);
In an anonymous and/or aggregated information form to the public;
To any other third party with your prior consent to do so; and/or
When we have a legitimate interest such as market research, data protection, or any other purpose disclosed to you at the time you provide this information and consent
If we are involved in a merger, asset sale or other business reorganization, we may share or transfer your personal and non-personal information to our successors-in-interest. We will inform you if any such event occurs, and provide you with further information about the successor-in-interest so that you may raise any concerns regarding both your personal and non-personal information.
Sharing With Third Parties
We do not sell or trade your Personal Information. This does not include trusted third parties listed below that help us operate, improve, support, and market the Platform, so long as those parties agree to keep this information confidential.
Industry Partners – As a record pool, we are serviced music directly from artists, labels, writers, and producers. What we share with these partners is limited in scope to provide critical feedback, demographic data, and performance about the songs and tracks offered on the Platform. We will not share personally identifiable information. If you choose to opt-out of sharing this information, your account will be deactivated. Should you further desire to delete your information, please contact us at support@djcity.com.
Service Providers – Third party service providers provide development, hosting, maintenance, backup, storage, payment processing, data analysis, marketing, and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they are required to operate in accordance with these policies and procedures designed to protect your information.
Third Party Integrations – You may choose to add functionality to the Platform by enabling certain integrations from third parties. Doing so may give these third parties access to your account and information. We do not control third party policies and procedures and this Privacy Policy does not cover how they use your information. Please review the third party policies before enabling any integration.
Links to Other Websites – The Platform includes links to other websites whose privacy practices may differ from those of the Platform. If you submit Personal Information to any of those websites, their privacy policy governs your information. We encourage you to carefully read the privacy statement of any website you visit.
3. COOKIES AND WEB BEACONS
Cookies
A “cookie” is a small data file transferred to your computer for access on future visits to our Platform, which can tell us that you (or someone using the same computer or IP address) visited our Platform before, what clips you’ve listened to, etc.
The Platform uses essential cookies that are necessary for its basic operation and functionality. These cookies ensure the security of the Platform, enable core features, and provide a smooth user experience. As they are critical to the platform’s performance, they cannot be disabled.
We also use some cookies to collect Platform usage data and to improve your experience on the Platform and our service generally. You can stop accepting cookies by setting your internet browser accordingly, but this will likely result in our not recognizing you or your preferences on future visits, so you may be required to re-enter certain information.
Web Beacons
The Platform, as well as emails you receive from us, may contain electronic images known as “web beacons.” These are files that allow us to count visitors to our Platform, to tell if an ad has been viewed or if an email has been opened or forwarded, or to serve particular content or services. Web beacons collect limited non-personal information, including beacon number, time and date of a page or email view, and a description of the page on which the web beacon resides, all of which we may store and use. Disabling cookies may prevent some beacons’ activity, but generally the beacons will operate if you visit the Platform or open emails from us.
4. KEEPING YOUR INFORMATION SECURE
The security of your Personal Information is important to us. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access.
All credit transactions occur in a secure area of the Platform using Secure Sockets Layer (SSL) software to process orders, which encrypts the information you input on the Platform. For the storage and processing of credit card information, we engage a third party certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS).
In addition, all personal user information is stored behind a firewall with limited administrative access. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable.
Any information or material you may enter in a publicly viewable portion of the Platform, such as on a DJ profile page, an online forum or comment section, chat room, or bulletin board, will be readily accessible to the general public. Therefore, in those areas of the Platform, please do not disclose any Personal Information (e.g., your name, email or postal address, credit card details) or other information or materials that you would not wish to be publicly available. This also applies to any communications you may have directly with other users of the Platform.
5. INFORMATION BELONGING TO CHILDREN
Our Platform, products and services are not intended for children under 13 years old, and we do not knowingly accept registration or collect personally identifiable information from, engage in financial transactions with, or otherwise transact with, children under 13 years old. If we become aware that a child under the age of 13 has provided us with personal identifiable information, we will delete it from our files. If parents or legal guardians become aware that their child under the age of 13 has provided us with personally identifiable information without their consent (or that we have otherwise collected or obtained such information), they should contact us at support@djcity.com.
If you are between the ages of 13 and 18, or are otherwise below the age of legal majority where you live, you must obtain permission from your parent or legal guardian before registering with our Platform, using a credit card or providing any information about yourself to us or anyone else over the internet.
6. WHERE DO WE STORE AND PROCESS YOUR INFORMATION?
We collect information globally and primarily store that information in the United States. Because the information that we collect will be transferred to third parties, your information may be stored and processed in any of the countries in which we or the relevant third parties operate. This will include transferring your data to, and storing it in the United States of America, and other destinations outside the European Economic Area (“EEA”) and United Kingdom (“UK”).
GDPR Compliance
If you reside in the European Union or if your data is processed in connection with our European business, the following provisions will apply to our use of your Personal Information, in addition to the general provisions of this Privacy Policy as set out above.
We do not collect any “sensitive” or “special category” data (as defined under European data protection law). In this section “personal data” means Personal Information and any other information which is personal data under the General Data Protection Regulation (“GDPR”).
Data Controller
For the purposes of GDPR, Beatsource LLC is the data controller of any personal data collected from or about you.
Safeguards
When we transfer your personal data to countries that are outside the EEA and/or UK, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the personal data concerned. This is done in a number of different ways, for example, the country to which we send the personal data may have been assessed by the European Commission as providing an “adequate” level of protection for personal data, or the recipient may have signed a contract based on standard contractual clauses approved by the European Commission. In other circumstances, the law may permit us to otherwise transfer your personal data to countries outside the EEA and/or UK. In all cases, however, any transfer of your personal data will be compliant with GDPR.
Lawful Basis For Processing
There are a number of different legal bases for processing personal data under the GDPR. Which one is applicable will depend on precisely how we are processing your personal data and for what purpose. Most commonly we will process your personal data where it is necessary:
For the performance of the agreement we have entered into with you, and in order to take steps at your request prior to entering into an agreement;
For the purposes of pursuing our legitimate interests;
In order to comply with a legal obligation to which we are subject; or
Because you have consented to the processing.
Where we are processing your personal data for the purposes of pursuing our legitimate interests, those interests include providing you with features, services, purchases or information you request, improving the quality of our Platform, services and purchases, for our own marketing purposes, and to investigate and prevent fraud. We will not use your personal data for these purposes when our own interests are overridden by the impact on your interests, rights and freedoms.
Data Retention
We will only keep your personal data for as long as is required for the purposes set out in this Privacy Policy, or as is required to comply with any legal obligations to which we are subject.
Your Rights Under GDPR
Under the GDPR you have a number of rights in relation to your personal data. We respect and honor these rights and will help you to exercise them insofar as we are able. These rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data, and there are exceptions (for example if we have to process the data to comply with our own legal obligations). At any time, you have the right to:
Request access to or a copy of any personal data which we hold about you;
Rectification of your personal data, if you consider that the information we are holding is inaccurate;
Ask us to remove and delete your personal data;
Withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
Ask us to stop or start sending you marketing messages;
Restrict processing of your personal data;
Data portability (moving some of your personal data elsewhere) in certain circumstances;
Object to your personal data being processed in certain circumstances; and
Not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request for access to or a copy of your personal data must be made in writing to support@djcity.com. We will endeavor to respond within a reasonable period and in any event within one month in compliance with European data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, please let us know if any of your personal details change by contacting us at support@djcity.com.
You also have the right to make a complaint at any time to the supervisory authority in the country you are situated in. You can find the details of your local supervisory authority here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
California Residents
California residents may request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes, and those who have an established business relationship with us may also choose to opt-out from such disclosures. To do so, please contact us at support@djcity.com.
7. EMAIL ANTI-SPAM POLICY
We are committed to the protection of your privacy and will not send unsolicited email communications, ensuring compliance with all applicable anti-spam legislation and regulations in the territories in which we and our Subsidiaries operate, including the CAN-SPAM Act (USA), the GDPR (EU), the ePrivacy Directive (EU), Canada’s Anti-Spam Legislation (CASL), the Privacy and Electronic Communications Regulations (PECR, UK), and other relevant legislation and regulations.
This section 7 applies to all electronic communications sent by us, including but not limited to, email and SMS.
Content Requirements
All electronic communications will clearly identify the sender and include accurate contact information, and will not contain misleading or deceptive content. If an electronic communication is an advertisement or solicitation, we will make this clear where required by law.
Mechanisms to Unsubscribe and Opt-Out
Every electronic communication with a marketing and/or promotional purpose will include a clear, simple, and free mechanism for you to unsubscribe or opt-out from similar future communications.
Requests to unsubscribe or opt-out of electronic communications will be processed promptly, and your contact information will be removed from our active marketing lists no later than two business days from date of request.
Third-Party Compliance
We require that all third-parties acting on our behalf in the sending of electronic communications comply with this Policy and applicable anti-spam legislation and regulations, and shall ensure that all third-party services have appropriate safeguards in place to protect your privacy.
Monitoring and Enforcement
We will continuously monitor our compliance with this Privacy Policy and applicable anti-spam legislation and regulations. Employees and third parties who fail to comply may face disciplinary actions where applicable.